Frequently Asked Questions
Everything you need to know about shopping with Book Fanar.
What is the standard shipping timeframe for my order?
We typically process orders within 1-2 business days. Standard domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.
How can I return or exchange a fashion item?
We offer a 30-day return policy. Items must be unworn, unwashed, and have all original tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.
How do I ensure I am choosing the correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to your own or to a similar garment you already own for the best fit.
What payment methods do you accept?
Book Fanar accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I track my order once it has been shipped?
Yes, once your order leaves our warehouse, you will receive an email containing a tracking number and a link to monitor your package's journey in real-time.
Are the colors of the products accurate to the photos?
We strive to display our products as accurately as possible. However, due to variations in monitor settings and studio lighting, actual colors may vary slightly from what you see on your screen.